Careers

Business:          Seba Foods Zambia Limited

Reports to:       Marketing Manager

o   4Ps (Product, Price, Place and Promotion), market share, trends etc. analysis on category of products, inclusive of competing brands.

o   Consumer research: Buying & consuming behaviours, trends etc.

o   Media research: Landscape, usage, consumption, trends etc.   TV/Radio/OOH/Digital/Print etc.

o   Identify opportunities in the category which involves forecasting consumer foresight and insights and any opportunities or threats emerging from the competitive or technology landscape.

2.     Market Development Management: To assist the sales team to develop the untapped territories/markets.

o   New market development – new markets, new wholesale, new retail, new channel of sales.

o   New consumer development

3.     Marketing Activities Management: ATL, BTL and TTL (Digital)

a.     ATL: Above the line

o Plan and execute ATL campaign – TV, Radio, OOH, Print Media.

b.     BTL: Below the line:

o Market activation – Design and execute trade engagement programmes, sampling etc.

o Promotional activity – Conduct trade and consumer promotional activities.

o Branding – Come up with innovative ideas and executive to branding the trade outlets, traders, with POS (Point of Sales) materials.

c.     TTL: Through the line: Digital

o Awareness and engagement campaign in social media platforms. FB, INSTA, TIK TOK, YOUTUBE etc.

d.    Monthly reports

o All marketing activities reports to be presented on the 2^nd/3^rd working day of the 1^st week of next month.

e.     All documentation:

o to be done – quotation, PO, SRN/GRN, payment etc.

f.      Market Visits and Works:

o Monthly journey plan with objectives.

o Market visit and execute planned jobs.

4.     NPD (New Product Development) Management:

o   Develop and executive the launch of new products.

o   Push strategy: Execute GTM (Go-To-Market).

o   Pull strategy: Create demand addressing – Awareness, Engagement and Association

5.     3^rd Party Management:

o   Maintain relationships with distributing partners vendors and agencies to ensure collaboration in promotional activities, POSM.

o   Design of creatives.

6.     Brand Equity and P&L Management:

o   Brand wise P&L management: Prepare budget, execution and monitoring of expenses.

o   Improve brand’s share of voice

o   Improve brand’s equity

7.     Business Needs Management: To meet the business needs as required.

o   Achieve sales target, through marketing support.

o   Achieve the brand profit.

o   Achieve KPI

o   Minimum 5 years’ experience in Brand Management

o   MBA in marketing added advantage

Key Competencies:

o   Familiarity with content management systems (CMS) and customer relationship management (CRM) tools

o   Working knowledge of HTML and design and email software

o   Experience in budgeting and forecasting

o   Knowledge of traditional and digital marketing, content marketing, and social media marketing

o   Experience using data analytics software for research

o   Excellent communication and presentation skills

o   Strong analytical skills to derive trends/projections/forecasts

o   MS office skills

o   Strong communication

o   Strong in creativity

o   Accept responsibility for resolving a problem to its final conclusion

o   Assist in the achievement and the on-going improvement of business results

o   Show dissatisfaction with poor performance and drive processes to achieve business goals

o   Apply a systematic problem-solving approach to identify causes, explore alternatives and recommend the best course of action to resolve the problem now and into the future

o   Strategic thinking and problem-solving abilities

o   Ability to express views, in a constructive manner

o   Self-confidence

o   Self-motivated

o   Ownership and accountability

o   Goal-orientated

o   Attention to detail

https://www.surveymonkey.com/r/BWXZLY3

Candidates must possess a valid driver’s license and a privately owned vehicle

Female Candidates are encouraged to apply

Business:       Seba Foods Zambia Limited

Work-level:    Middle Management (M3)

Location:        Lusaka, Zambia

Reports to:    Head of Operations

–        Ensure all personnel comply with safety regulations and guidelines.

–        Conduct training and demonstrations on fire safety and extinguisher use.

–        Perform regular inspections of firefighting equipment and maintain inspection logs.

–        Oversee housekeeping standards across all areas.

–        Monitor heavy lifting operations for proper execution.

–        Identify and report safety violations and hazards.

–        Complete inspection reports for equipment as required.

–        Ensure operational quality within the assigned area.

–        Perform professional activities relevant to the role.

–        Oversee the completion of routine and daily tasks.

–        Ensure visitor safety and compliance with safety procedures.

–        Promote a culture of safety for employees, contractors, and visitors.

–        Develop and maintain a system for tracking Lost Time Injuries (LTI) and accident reports.

–        Implement a system for monitoring safety and environmental compliance.

–        Develop and communicate safety procedures to staff.

–        Establish an effective plant security system to manage emergencies.

–        Implement strict defensive driving measures and enforce driver regulations.

–        Assist department heads and plant management in accident investigations.

–        Support management in coordinating safety training activities.

–        Prepare safety procedures in collaboration with the Agreement Manager.

–        Enforce plant rules and policies.

–        Report any safety abnormalities to management.

–        Inspect and ensure vehicle safety.

–        Conduct regular safety meetings.

–       Thorough and precise in identifying hazards, conducting inspections, and ensuring compliance with safety regulations.

–       Anticipates risks, takes preventive action, and resolves safety concerns efficiently.

–       Clearly articulates safety policies, conducts training, and effectively communicates with all levels of staff.

–       Works well with colleagues, department heads, and external stakeholders to foster a strong safety culture.

–       Upholds honesty and professionalism in all safety-related matters.

–       Demonstrates a high level of drive and commitment to achieving safety objectives.

–       Remains composed and responsive under high-pressure situations, especially during emergencies.

–       Effectively manages multiple safety initiatives, inspections, and reporting deadlines.

–        Keeps up to date with evolving health, safety, and environmental regulations and best practices.

–        Minimum of 3–4 years of experience as a Health and Safety Officer, preferably in a manufacturing or industrial setting.

–        Experience in developing and implementing workplace health and safety policies.

–        Previous involvement in risk assessments, accident investigations, and safety audits.

–        In-depth knowledge of Zambian statutory regulations related to environmental, health, and safety compliance, including the Occupational Health and Safety Act, the Factories Act, and ZEMA (Zambia Environmental Management Agency) regulations.

–        Familiarity with international HSE standards, such as ISO 45001 (Occupational Health & Safety Management) and ISO 14001 (Environmental Management System).

–        Strong understanding of workplace hazard identification, risk mitigation, and emergency response planning.

–        Knowledge of waste management, pollution control, and environmental sustainability practices.

–        Industry-Specific Skills:

–        Experience in the manufacturing sector is an advantage.

–        Knowledge of machine safety, fire safety, hazardous material handling, and Personal Protective Equipment (PPE) compliance.

–        Ability to conduct workplace inspections, compliance reporting, and occupational health assessments.

–        Registered with the Occupational Health and Safety Institute (OHSI) in Zambia.

–        Membership with a recognized Health, Safety, and Environmental professional body is an added advantage.

Business:          Seba Foods Zambia Limited

Reports to:       Chief of Operations

o   Develop, implement, and maintain a robust quality management system (QMS) for food and beverage production, ensuring compliance with Zambian statutory legislation, Zambia Bureau of Standards (ZABS), and international standards, i.e HACCP, ISO 22000, and FSSC 22000.

o   Regularly review and update the QMS to align with changes in Zambian laws, regulations, and industry best practices.

o   Ensure the QMS integrates with the overall business strategy and operational goals.

2.     Regulatory Compliance & Statutory Legislation:

o   Ensure all products and processes comply with Zambia’s Food and Drug Act, Public Health Act, and other applicable statutory requirements enforced by Zambian authorities.

o   Stay updated on changes in ZABS standards and regulatory requirements relevant to food and beverage manufacturing (e.g., labelling laws, food safety regulations, packaging standards).

o   Lead internal audits to assess compliance with ZABS standards and ensure products are safe, correctly labeled, and meet all regulatory requirements.

o   Manage relationships with regulatory bodies such as the Zambian Food and Drugs Authority (FDA) and ZABS, ensuring all necessary certifications and licenses are obtained and maintained.

3.     ZABS Standards Compliance:

o   Ensure that all food and beverage products adhere to the latest ZABS standards for food safety, quality, and packaging.

o   Participate in the ZABS certification process, preparing products for certification and ensuring timely compliance with any updates to ZABS standards.

o   Facilitate ZABS inspections and audits of manufacturing facilities and products, ensuring corrective actions are taken to address any non-compliance issues.

4.     Product Quality Assurance:

o   Oversee product testing, quality assurance, and quality control (QC) procedures to ensure that products meet ZABS specifications and internal quality standards.

o   Monitor all stages of production to ensure that food and beverage products meet predefined specifications and quality criteria.

o   Implement corrective actions in response to quality issues and ensure that new products undergo thorough testing to meet quality and regulatory standards.

5.     Supplier and Raw Material Quality Management:

o   Oversee the quality of raw materials and ingredients sourced from suppliers, ensuring compliance with ZABS quality specifications and food safety standards.

o   Conduct supplier audits to verify adherence to both ZABS and international standards for food safety and quality.

o   Ensure suppliers provide necessary documentation, including ZABS certificates, quality assurance reports, and regulatory compliance records.

6.     Risk Management:

o   Identify potential risks related to food safety, quality, and regulatory compliance and develop strategies to mitigate these risks.

o   Ensure product traceability and work with relevant authorities to handle food safety issues, recalls, or contamination events.

o   Develop and maintain crisis management plans in alignment with Zambian regulatory requirements.

7.     Customer Satisfaction and Continuous Improvement:

o   Work closely with customer service teams to resolve customer complaints related to product quality, in compliance with Zambian consumer protection laws.

o   Drive continuous improvement initiatives based on feedback, complaints, and audit results.

o   Maintain high levels of quality and regulatory compliance while meeting consumer expectations for food and beverage products.

8.     Data Analysis and Reporting:

o   Provide regular reports on quality performance and regulatory compliance to senior leadership.

o   Analyze quality data to identify trends and areas for improvement, particularly in relation to ZABS standards and food safety regulations.

o   Prepare for and manage internal and external audits, ensuring that audit results align with Zambian statutory requirements and ZABS certifications.

9.     Training and Development:

o   Ensure all quality team members are trained on ZABS standards, food safety regulations, and the company’s quality procedures.

o   Foster a culture of compliance, quality, and continuous learning across all production teams.

o   Ensure regular training on Zambian food laws and changes in ZABS standards to maintain compliance.

o   10–15 years of progressive experience in quality assurance, quality control, or food safety management within the food and beverage industry.

o   Extensive knowledge of food safety regulations, quality standards (e.g., HACCP, ISO 22000, FSSC 22000), and compliance requirements.

o   Strong leadership and team management skills with the ability to drive a culture of continuous improvement.

o   Excellent interpersonal, communication, and negotiation skills.

o   Ability to manage multiple stakeholders and resolve quality-related challenges effectively.

o   Proficiency in quality management systems, audit procedures, and regulatory compliance.

o   Strong analytical, organizational, and problem-solving skills.

Key Competencies:

o   Certification in Quality Management Systems (e.g., Six Sigma, ISO Lead Auditor, or equivalent).

o   Experience in liaising with regulatory bodies and certification agencies.

o   Proven experience in managing quality systems in compliance with ZABS, Zambian Food and Drug Act, HACCP, FSSC 22000 and ISO 22000 standards.

o   Experience in successfully leading quality teams, implementing continuous improvement programs, and driving compliance with local and international food safety standards.

o   Expertise in process optimization and implementation of best practices in food safety and quality control.

o   Knowledge of laboratory testing, statistical process control, and risk management in food production.

o   Strong leadership and team management skills.

o   Excellent communication and stakeholder management skills.

o   Analytical skills to assess and resolve quality issues in production and regulatory compliance.

o   Ability to handle audits, inspections, and compliance assessments effectively Strong problem-solving skills and ability to lead corrective actions effectively.

o   Ability to conduct a thorough RCA, DMAIC and knowledge of statistical analysis of historical data is a must

o   Hands on knowledge of implementation of Kaizen methodology, managing Quality control circles, Poke Yoke shall be mandatory

https://www.surveymonkey.com/r/RXFN23D

Female Candidates are encouraged to apply

Business:          Seba Foods Zambia Limited

Reports to:       Chief of Operations

o   Act as the main point of contact between subcontractors, consultants, government agencies, and the project management team.

o   Facilitate clear, consistent communication to ensure all parties are informed and aligned on project goals and expectations.

o   Schedule and lead regular meetings with stakeholders to address project updates, issues, and changes.

2.     Project Planning and Execution:

o   Collaborate with the primary project manager to develop and implement detailed project plans, timelines, and budgets.

o   Ensure that all project requirements, including those from structural, engineering, and electrical teams, are incorporated and adhered to.

o   Review project scope, specifications, and deliverables to ensure alignment with client objectives.

3.         Regulatory Compliance:

o   Ensure all necessary permits, approvals, and inspections from government authorities are obtained in a timely manner.

o   Monitor and enforce compliance with local building codes, safety standards, and other relevant regulations.

4.         Stakeholder Management:

o   Build and maintain positive working relationships with subcontractors, government officials, consultants, and internal project team members.

o   Proactively identify and resolve potential issues or conflicts between stakeholders.

5.         Risk Management:

o   Monitor project progress and identify potential risks or delays.

o   Develop contingency plans to address potential disruptions and ensure timely project completion.

6.         Documentation and Reporting:

o   Maintain accurate records of project meetings, communications, and agreements with all stakeholders.

o   Provide regular project updates to the project management team and other relevant parties.

o   Prepare and present reports on project status, challenges, and milestones to senior management.

7.         Budget and Resource Management:

o   Collaborate with subcontractors and consultants to ensure project resources, including materials and labour, are allocated efficiently.

o   Monitor project budgets and expenditures to ensure the project stays within financial constraints.

o   Proven experience (3+ years) as a Project Manager or similar role in the construction or engineering industry.

o   Strong knowledge of construction processes, regulations, and safety standards.

o   Excellent interpersonal, communication, and negotiation skills.

o   Ability to manage multiple stakeholders and resolve conflicts effectively.

o   Proficient in project management software (e.g., Microsoft Project, Procore, etc.). will be an added advantage

o   Strong organizational and problem-solving skills.

Preferred Qualifications:

o   PMP (Project Management Professional) or equivalent certification.

o   Experience working with government agencies or on projects requiring governmental approval.

o   Knowledge of structural, engineering, and electrical systems related to construction projects.

Working Conditions:

o   Occasional travel to project sites and meetings with government officials, consultants, and subcontractors.

o   Full-time position with standard office hours, but flexibility may be required to accommodate project needs.

https://www.surveymonkey.com/r/9XT6QM3

Female Candidates are encouraged to apply

Business:          Seba Foods Zambia Limited

Reports to:       Finance Manager

1. Posting Payments:
   • Record and post all incoming customer payments accurately into the accounting system.
   • Ensure that payments are allocated to the correct customer accounts and invoices.
   • Identify and resolve discrepancies between payments and invoices.
2. Account Reconciliation:
   • Reconcile AR accounts on a regular basis to ensure that all transactions are recorded correctly.
   • Identify and resolve any discrepancies between accounts and general ledger balances.
3. Maintain AR Aging Reports:
   • Prepare and review AR aging reports to monitor overdue payments.
   • Track customer payment trends and escalate issues to management when necessary.
4. Customer Account Management:
   • Communicate with customers regarding their payment status and resolve issues related to outstanding balances.
   • Provide detailed payment history and documentation to customers upon request.
   • Assist in processing customer refunds and adjustments as required.
5. Reporting and Documentation:
   • Generate AR-related reports for internal and external stakeholders, including aging reports, cash receipts, and account reconciliations.
   • Maintain accurate documentation and records related to customer payments and transactions.
6. Assist in Collections:
   • Follow up on overdue accounts and assist with collection efforts.
   • Coordinate with the collections team to escalate overdue accounts as needed.

1. Education:
   • A degree in accounting, finance, or a related field is typically preferred, though relevant work experience may also be considered.
2. Experience in an Accounts Receivable role or a similar finance position is usually required, typically ranging from 1-3 years. Familiarity with financial regulations and compliance standards related to AR processes is a plus.
3. Technical Skills:
   • Proficiency in accounting software SAP.
   • Strong knowledge of Microsoft Excel for data analysis and reporting.
   • Basic understanding of accounting principles and AR processes.
4. Attention to Detail:
   • Strong focus on accuracy when posting payments and handling financial records.
5. Problem-Solving Skills:
   • Ability to investigate and resolve discrepancies in payments, invoices, and customer accounts.

6.     Communication Skills:

o   Ability to communicate clearly and professionally with customers, vendors, and internal teams.

1. • Ability to negotiate or facilitate payment arrangements when necessary.
2. Time Management:
   • Ability to prioritize tasks, manage deadlines, and handle multiple accounts simultaneously.

https://www.surveymonkey.com/r/PQXLRL3

Business:          Seba Foods Zambia Limited

Location:          Lusaka, Zambia

Reports to:       Human Resources Manager

Staffing

1.     Facilitate the recruitment of top-tier talent across all company departments through targeted advertising campaigns, strategic partnerships with educational institutions, and an enhanced digital presence to attract prospective employees.

2.     Conduct preliminary candidate screenings, ensuring only the most suitable candidates proceed to final interviews with the Human Resources Manager and Heads of Departments.

3.     Support the HR Manager in fulfilling onboarding documentation requirements for newly appointed employees.

4.     Collaborate with the HR Manager and departmental heads on employee contract management, including modifications to contractual terms, contract renewals, probation extensions, preparation of resignation and termination acknowledgment letters, and administration of exit interviews.

Compensation

1.     Assist the HR Manager in ensuring that all employee compensation practices adhere to legal and cultural standards.

2.     Facilitate payroll processing by accurately compiling and inputting relevant employee data into the HRIS system, including details pertaining to new hires, terminations, contractual adjustments, loans, mid-month payments, and other payroll-related matters.

3.     Ensure efficient payroll administration by maintaining accurate documentation and ensuring the timely distribution of payslips.

4.     Support the HR Manager in conducting periodic remuneration surveys, coordinating job evaluations, and preparing compensation budgets.

Employee and Labour Relations

1.     Provide guidance on disciplinary management by advising managers and employees on the appropriate issuance of verbal warnings and formal warning letters, as well as conducting necessary investigations.

2.     Address employee grievances and workplace concerns, undertaking inquiries where required, mediating conflicts between employees and supervisors, and ensuring a fair and compliant resolution process.

3.     Support the management of theft-related cases, including handling associated legal procedures.

4.     Represent the company in labour-related hearings and disputes, as necessary.

5.     Participate in union negotiations when required, advocating for the company’s best interests while fostering constructive industrial relations.

6.     Assist the HR Manager in implementing corporate HR policies, providing guidance on their interpretation and application.

7.     Maintain a strong presence on the production floor on a weekly basis to enhance employee communication, foster engagement, and field HR-related inquiries.

8.     Support the HR Manager in initiatives aimed at employee motivation and retention, including the administration of employee engagement surveys and coordination of team-building events.

Administration and Compliance

1.     Provide timely and accurate HR advisory services to the HR Manager and management regarding compliance with local labour laws and industrial regulations, ensuring full adherence to the Employment Code Act.

2.     Oversee and execute compliance procedures with statutory regulatory bodies, including but not limited to the Ministry of Health, Lusaka City Council, NAPSA, ZEMA, Zambia Weights and Measures, and NHIMA.

3.     Maintain and update human resource databases, ensuring meticulous record-keeping of personnel data, including new hires, terminations, resignations, and leave management.

4.     Manage workers’ compensation claims and support the company’s safety committee in fostering a secure and compliant workplace.

5.     Must be conversant with processes in obtaining employment permits, NRC and able to interact and is familiar with various institutions

Development & Training

1.     Assist the HR Manager in delivering a comprehensive employee orientation program, ensuring new employees are well-acquainted with company operations, culture, policies, and key personnel.

2.     Drive training and development initiatives by conducting needs assessments, skills matrix development, organizing health and safety training programs, implementing behavioral change workshops, and designing succession and career development frameworks for high-potential employees.

3.     Contribute to the enhancement of performance management systems aimed at fostering a high-performance organizational culture.

1.     Degree in Human Resources or a related field

2.     5+ years’ experience in progressively responsible human resource roles preferably in a manufacturing environment, including combined 2+ years of experience in Labor Relations and Employee Relations and 3+ years of experience in a Middle Management/ supervisory role.

3.     Broad knowledge and skills in Human Resources principles and practices including knowledge of Employment Code Act, staffing and recruitment practices, compensation & benefits, employee relations, policy development and implementation and supporting diversity.

4.     Strong PC application skills including MS Office programs such as Word, Excel and PowerPoint

5.     Member of ZIHRM.

6.     Must possess comprehensive knowledge of the processes involved in obtaining employment permits and National Registration Cards (NRC) for none Zambian Nationals, and demonstrate the ability to engage effectively with various governmental and regulatory institutions. 

Business:          Seba Foods Zambia Limited

Work-level:      Middle Management

Location:          Lusaka, Zambia

Reports to:       Chief of Staff

260 Brands currently works with 2,500 small holder farmers in the areas above, and aims to partner with 5,000 this upcoming season and 12,000 in the following season – through farmer recruitment, training in organic farming, organic inputs financing, follow up farmer field monitoring and guaranteed off-take of organic soya at a premium price.

Project scope, objectives and budgets have already been designed and are ready for a Project Manager to implement for the upcoming growing season. The Project Manager will be the person ultimately responsible for the project in terms of leading his/her extension team in producing deliverables around numbers of farmers recruited and trained, number of farmers certified as organic according to external certifying body standards and farmer documentation requirements, and metric tonnes procured at the end of the season with 100% input loan recovery. He/she will lead a large extension team in the field consisting of agronomists, regional managers and extension officers. The Project Manager will also be held responsible for his/her team to meet timelines, stay within budget and report on time and accurately on impact milestones and strict financial reporting requirements to external partners.

There will also be a heavy emphasis on digital record keeping through means of an Automated Out grower Management System (AOMS) App of farmer info, input loan data by farmer, and commodity procurement and logistics data, which the Project Manager will be responsible for implementing in the field with his/her team.

The role is based in Lusaka with travel to all the areas above, with the potential to expand the project to additional areas if applicable.

1. Align objectives of departments and the project, its structure, and operating rules with internal and external partners
2. Recruit, integrate, appraise, train, discipline and motivate his or her staff
3. Ensure that career and appraisal interviews are carried out timely
4. Define training needs for his or her department
5. Prepare a workplan for each region and ensure the regional team is trained on the activities required to meet farmer targets and other deliverables, and will hold regional managers accountable in following the workplan
6. Coordinate with the organic certifying body, organic farming experts and company departments to ensure organic certification of 260 Brands’ small holder farmer out grower scheme runs smoothly. Ensure expectations for organic certification are clear in terms of activities and paperwork from farmers required, plan with relevant extension team members to ensure requirements are executed and ensure successful audits by certifying body of grower groups
7. Carry out inception meetings at the beginning of each season and/or project start
8. Develop and provide simple role profiles for each project team member so they are fully aware of their roles & responsibilities on the project
9. Lead regular monthly (weekly if deemed required) check ins with the relevant project team members to check on progress of activities and deliverables, communicating effectively on expectations and planning requirements
10. Implement the use of an Automated Outgrower Management System (AOMS), a digital app which allows for streamlining of out grower operations including creating farmer profiles, gathering farmer info and streamlining procurement operations
11. Report on time and accurately on strict financial reporting requirements to external partners
12. Monitor and gather impact data and documentation in the field and/or lead and coordinate with a data gathering team to ensure partner reporting requirements are met
13. Have an understanding of commodity markets and dynamics that impact pricing at farm-gate level to maintain harmony between smallholder farmers and the company’s objectives
14. Coordinate procurement of commodities with liaison of Head of Supply Chain and field staff, for aggregation and delivery to head office
15. Provide project updates on a consistent basis to Chief of Staff and various stakeholders about strategy, adjustments, and progress

2.     Experience working with donor-funded projects

1. Proven ability to complete projects according to outlined scope, budget, and timeline
2. A relevant four year Bachelor’s degree required
3. Project Management Professional (PMP) certification preferred

6.     Strong leadership and communication skills (both oral and written) required

7.     Experience and/or knowledge with small holder farmer out grower schemes required

8.     Experience in organic farming and certification is preferred

1. Strong familiarity with project management software tools, methodologies, and best practices

10.   Thrives working within strict timelines and in ‘high pressure environments’ and demonstrates excellent time management skills

1. Strong interpersonal skills and extremely resourceful

12.   Good command of English, Nyanja and Bemba

13.   Demonstrates a positive and resilient attitude towards challenges

14.   High level of computer literacy with a strong command of Microsoft Office products (Word, Excel and PowerPoint).